On Wednesday, November 20th, we will be updating our Agent Console with important new upgrades!
Leads and Calls Profiles Are Now Separate
- To make managing your calls and leads easier, calls and leads profiles are now standalone. Profiles that that had both leads and calls will be split up with all settings preserved.
- Pausing and resuming profiles is a snap: Need to pause leads? Pause the leads profile? Need to resume calls? Resume the calls profile.
- Are you a leads buyer and want to try out calls? It's simple!
- Simply go to Profiles and select "Add a Calls Profile"
- Are you a customer with lots of profiles?
- We've added filtering and sorting to get to what you're looking for quickly
What to Expect
- No changes to your profile settings
- Your package, area, delivery and filters (if applicable) will remain the same.
- No changes to the status of your profile
- No changes to pricing
- How do you tell a Leads Profile from a Calls Profile?
- Distinguishing profiles is easy - It says "Calls" or "Leads" right below the profile name
- For those with a combined Leads and Calls Profile:
- You will now have two separate profiles with the same settings; except one is for calls and the other for leads
- The calls profile will have the word "Calls" at the end of the profile name
Call us at 1-877-828-9792 if you have questions